Mundial Fashion cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes, unless you have given explicit permission for this.
We register and process your data and store it for the entire settlement of your purchase, including any subsequent indemnifications, for our services, technical administration, own marketing purposes (more information can be found at 'using your data for marketing purposes) and to prevent criminal acts and deception. Your personal data will only be passed on to third parties, insofar as this is permitted by law, also for the purpose of contract settlement or settlement, for marketing purposes or if you have given your prior consent. In the context of order processing, for example, the service providers deployed by us (such as transporter, logistics company, banks) receive the necessary data for order and order processing. The data thus transmitted may only be used by our service providers to fulfill their task.
About data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.
Web store software
Email and mailing lists
We use the Mollie platform to handle the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.
Shipping and logistics
When you place an order with us, it is our job to have your package delivered to you. We use the services of Sendcloud to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with Sendcloud. Sendcloud uses this information only for the purpose of executing the agreement. In the event that Sendcloud engages subcontractors, such as our carrier Bpost, Sencloud will also make your data available to these parties.
We use so-called tracking technologies to continuously improve and optimize our offer. For this we use the services of Google Analytics.
This website uses Google (Universal) Analytics, a web analysis service from Google Inc. (www.google.de). Google (Universal) Analytics uses methods that enable you to analyze the use of the website, such as "cookies", text files that are stored on your computer. The generated information about your use of this website is normally sent to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address for the transfer within the member states of the European Union or in other contracting states of the treaty on the European Economic Area is shortened. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address issued by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the registration of the data generated by the cookie and related to your use of the website (including your IP address) with Google as well as the processing of this data by Google by using the browser plug-in available under the following link. download and install: http://tools.google.com/dlpage/gaoptout?hl=en .
As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from registering on this website in the future. An opt-out cookie is stored on your end device. If you delete your cookies, you will need to click the link again.
Accepting cookies is not a prerequisite for visiting our websites. However, we would like to point out that our website and service only has limited functions if you do not allow us to place cookies.
What are cookies?
Cookies are small files which are stored on your data carrier and which store certain settings and data for exchange with our system via your browser. In principle, one distinguishes 2 different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and temporary / permanent cookies, which are stored on your data carrier for a longer period or indefinitely. This storage helps us to set up our websites and our offers for you accordingly and makes it easier to use, for example, by storing certain data you have entered so that you do not have to repeat it continuously.
What information is stored in the cookies?
Only pseudonymous data is stored in the cookies used by Mundial Fashion. When the cookie is activated, an identification number is assigned to it and an assignment of your personal data to this identification number is not carried out. Your name, your IP address or similar data that would allow a direct assignment of the cookie to you will not be included in the cookie. Based on cookie technology, we only receive pseudonymous information, for example about which pages of our shop were visited, which products were viewed, etc.
How can you prevent the storage of your cookies?
In your browser you can set that the storage of cookies is only accepted if you agree and thus prevent further cookies from being placed in the future. Normally you will be shown in the menu bar of your web browser via the help function how you can reject new cookies and disable cookies already received.
Purpose of the data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Use of your data for your own marketing purposes
In addition to processing your data to process your purchase at Mundial Fashion, we also use your data for the following purposes: to permanently improve your buying experience and to tailor it to you in a customer-friendly and individual way, with you about your orders and about communicate certain products or marketing campaigns and to recommend products or services that may interest you.
We use existing information for this purpose, such as, for example, receipt and read e-mails, information about the end device you use, your connection to the internet, operating system and platform, date and time of the visit to the homepage, or products that you have viewed. and information we receive from you (including automatically transferred or generated information). In addition, we also use your order history.
You can object to the use of your personal data for marketing purposes at any time in its entirety or for certain activities. A communication in text form to our contact person regarding privacy matters (e.g. e-mail, fax, letter) is sufficient for this. You can also unsubscribe from our newsletter at any time via the automated unsubscribe link that can be found at the bottom of all newsletters.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
Where appropriate, Mundial Fashion can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Under the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.
Right to transferability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Mundial Fashion. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.